Customer Service

Customer Service

Shipping & Delivery
Shop safely for the best beach chairs and beach accessories on our online store. We are an Official distributor for Picnic Time -Picnic and  Beyond products providing a 100% Satisfaction Guarantee in our outdoors products. Shipping standard delivery directly anywhere in the United States lower 48. With this, your items will arrive within 3 to 5 business days after you place your order. The shipping cost is $10.00 per item.Fast and Easy Way to Ship.
Privacy & Security
This Privacy Policy governs the manner in which Picnicom collects, uses, maintains and discloses information collected from users (each, a "User") of the Picnicom.com website ("Site"). This privacy policy applies to the Site and all products and services offered by Picnicom.com.
Returns & Replacements
Picnicom.com guarantees the quality of any product which carries the Picnic Time name and certifies that the products manufactured meet high standards for customer use. We are confident that our customers will find our products satisfactory. However, if for any reason, a retail customer is not completely satisfied with any Picnic Time product purchased from Picnicom.com, we offer an exchange or a full refund (excluding shipping charges but limited to wrong product.). Simply request a refund from Picnicom.com within thirty (30) days from your receipt of the product by contacting our Customer Service Department at Picnicom.com. This guarantee is limited only by the terms of certain specific warranties attached to or packaged with certain products and does not apply to any product intentionally damaged or misused.
Ordering
Ordering Picnicom products online is simple. Once you have chosen your item (s), add it to your shopping car. Make your payments with any major credit card and your Picnicom products will be shipped anywhere in the U.S. lower states. If you need help choosing products or have additional questions, please email or call for assistance.
Viewing Orders
By creating an account with our store, you will be able to move through the checkout process faster, store multiple shipping addresses, view and keep track of the orders you have previously made and more.
Updating Account Information
Login to Picnicom website with your email address and individual password..
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